CRM System Overhaul
Discover how we transformed a retail client’s CRM system, integrating advanced analytics and automation to enhance customer retention significantly.
- Client: RetailPro
- Date: July 2024
- Impact: 25% increase in retention
Client
*RetailPro*
Date
July 2024
Impact
25% increase
Features
Advanced analytics, automation
Project Overview
The ‘CRM System Overhaul’ project involved a comprehensive revamp of the existing CRM system for our client, RetailPro. By integrating advanced analytics and automation features, we aimed to enhance user experience and streamline customer interactions. The project not only improved operational efficiency but also significantly boosted customer retention rates by 25%.
Client
RetailPro
Date
July 2024
Role
Lead Developer
Project Type
CRM System Overhaul